Products Frequently Asked Questions
Products FAQs
All liquid lipsticks are manufactured in Canada and approved by Health Canada.
All lip pencils are manufactured in Germany and approved by Health Canada.
All lashes are manufactured in China and approved by Health Canada.
All tools are manufactured in China and approved by Health Canada.
Packaging materials are made in China.
Our products are available on our website www.princessstudio.ca and at the following retailers:
Boss Bae Beauty Inc.
7025 128 St Surrey, BC V3W 4E1
(604) 720-2093
Nagar Skin Clinic
7404 King George
Surrey, BC V3W 1N6
Suite 226
(604) 728-0744
No we do not offer local pick up.
Unfortunately due to hygienic reasons we are unable to return cosmetics. Any manufacturers defects however are considered on a case by case basis. If you feel you have a manufacturers defect in your products, please send us a detailed email including photos to bookings@princessstudio.ca
We accept MasterCard, Visa and American Express credit and debit cards, and Paypal. Unfortunately, we cannot accept cheques, cash orders or payment via phone.
If your payment is successful and your order has been received and accepted by us, you will be sent an order confirmation to the email address you entered at checkout.
You can check the status of your order by clicking on the tracking link in your confirmation email. If you haven’t received a confirmation email, or are having trouble checking your status please contact us via bookings@princessstudio.ca
We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Notify Me” button. When that must-have item is back in action, you’ll be the first to know.